How AI automotive diagnostics works

The diagnostic workflow, step by step

1. Step 1

   Customer Complaint

   Capture the customer's concern in their words — the starting point of every diagnosis.

2. Step 2

   Vehicle Identity

   Establish a precise vehicle identity via VIN, modules and ECU part numbers. Conflicts are surfaced, never hidden.

3. Step 3

   Scan

   Import scan data from your tool. DTCs are normalised and freeze-frame conditions captured.

4. Step 4

   Evidence

   Add live data, measurements, scope captures and electrical test results. MechanIQ weighs reliability and independence.

5. Step 5

   Hypotheses

   MechanIQ forms and ranks hypotheses against the evidence, eliminating and supporting as you test.

6. Step 6

   Next Best Test

   MechanIQ recommends the test with the highest information gain — not the most expensive part to swap.

7. Step 7

   Confirmed Cause

   A repair-readiness gate prevents action until the evidence is sufficient and causal.

8. Step 8

   Repair

   Guided procedures with torque specs, adaptations and part requirements.

9. Step 9

   Verification

   Verify the repair before closing. Confirm codes cleared and live data returned to spec.

10. Step 10

    Knowledge

    Verified outcomes can improve your private workshop knowledge — privately by default.